admin@ultimatescratchoffstore.com
(904) 203-8191
4243 San Jose Blvd
Jacksonville, FL 32207
Hours
Monday- Friday 9 am- 9 pm;
Saturday/Sunday 10 am-7 pm
Shipping policy
Last updated: 2026-01-05
Thank you for visiting and shopping at Ultimate Scratch Off. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment Method | Estimated Delivery Time | Shipment Cost |
|---|---|---|
| Standard Shipping | 3-5 business days | Calculated at checkout |
| Expedited Shipping | 2 business days | Calculated at checkout |
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Ultimate Scratch Off ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.